Privacy Policy

1. Information We Collect

a. Location Data:

We collect and process your location data to:

• Provide accurate navigation information to our customers.
• Enhance customer security by monitoring trips for unintended or unplanned routes.
• Analyze service performance and gain insights for business improvements.

Location data is analyzed in real-time to protect customers and uphold their information rights.

b. Credentials:

We securely store, synchronize, and transfer the credentials (e.g., your mobile number and password) you provide during registration or login. This ensures secure access to your account and enables the use of app features.

c. Personal Information:

We collect, store, synchronize, and transfer your first name, middle name, and last name to:

• Identify and authenticate your account.
• Enhance personalization and service delivery.

d. Driver License Information:

We collect, store, and transfer your driver’s license image and details to:

• Validate the legality of your license.
• Approve your account as an authorized driver eligible for vehicle assignments.

e. Language Preference:

We collect, store, and transfer your language preferences to:

• Personalize your app experience.

f. FCM Token:

We collect, store, and transfer updated FCM (Firebase token) for personalized notifications and updates.

2. Data Usage

• Service Delivery and Business Insights:
  • Your location data is used to provide navigation, personalized information, and business analytics.
  • Location data is analyzed to gain insights into trip durations and location-based analytics, ensuring better customer experience and security.
• User Authentication:
  • Your credentials (mobile number and password) are used to securely authenticate your access to the app’s services.
• Personal and Driver Identification:
  • We collect your personal information (first, middle, and last name) to identify vehicle owners or drivers.
  • Your driver license information is collected and validated to comply with legal requirements and ensure authorized driver assignments.
• Communication and Notification:
  • The FCM token is used to send notifications about important updates, trip status, or app-related communications.

3. How We Store Your Information

• Secure Storage:
  • All credentials are encrypted and stored securely on our servers, following industry standards.
• Location Data:
  • Active location data is stored only while you are on an active trip as a driver.
  • Your location data may also be shared with passengers who have booked a trip and with the administration team for navigation and security analytics.
• Personal Information and Driver License Data:
  • Your personal information and driver license details are securely transferred to our servers for account creation and validation purposes.
• FCM Token:
  • We store your token in our database for personalized notification updates and communications.

4. Data Sharing

• Third-Party Sharing:
  • We do not share your personal data with third parties unless:
    • Required for app functionality.
    • Mandated by applicable law.
• Third-Party SDKs:
  • Third-party SDKs integrated into the app may collect user data to provide necessary services.

5. Retention and Security

• Your data is stored securely and retained only as long as necessary to fulfill the stated purposes.
• You can request complete data deletion at any time using the app or through our website.

About Us

Gojjeb Driver and Owner app is owned by:

Gojjebneas PLC
Lemi Kura Subcity, Abuki Bld, Addis Ababa, Ethiopia
Email: info@gojjeb.com
Tel: +251 983 883 769